This Online Privacy Notice (“Privacy Notice”) explains how Vapor Group Inc. (“Vapor Group”) handles personal information provided to us on websites, mobile sites, mobile applications, and other digital services and products controlled by Vapor Group that link to this Privacy Notice (collectively, “Vapor Group Sites”).
This Privacy Notice does not apply to Vapor Group Sites that do not link to this Privacy Notice or to third-party websites linked from Vapor Group Sites.
Information We Collect
Vapor Group collects the following types of information through the Vapor Group Sites:
- Information you provide. Personal Information and health-related information you provide when registering for our products and services, responding to questionnaires or surveys, or contacting Vapor Group customer service.
- Information collected automatically. Your IP address and non-identifying information about your use of Vapor Group Sites may be collected automatically using tracking technologies, such as cookies. Your website browser software can be set to reject all cookies; however, cookies can allow you to take advantage of some of the site’s essential features, which may not work if you reject cookies.
- Information collected from other sources. We may combine information about you from Vapor Group Sites, information collected offline or from external parties.
How We Use Your Information
Vapor Group uses the information we collect for several purposes, mainly:
- To provide you with Vapor Group programs and services you request.
- To customize and improve your experience on Vapor Group Sites.
- To generally improve our products and Vapor Group Sites and other internal business purposes.
When We Share Your Information
Vapor Group does not sell or disclose your personal information to unrelated third parties without your consent, except:
- To affiliates and third-party service providers to provide services and information on our sites, including online marketing and advertising, and to support our business operations. We require these parties to handle personal information in accordance with this Privacy Notice.
- To another company in connection with the sale or transfer of one of our product lines or divisions, which includes the services provided through one or more of the Vapor Group Sites.
- To governing regulatory authorities, including the US Food and Drug Administration, or as may otherwise be necessary for Vapor Group to comply with a legal obligation or demand.
Your Privacy Choices
If you have questions about this Privacy Notice, if you want to change your personal information, or if you would like to opt-out of an Vapor Group online program, please contact us by clicking on the “Contact Us” link on the Vapor Group Site you are using, or by emailing us at firstname.lastname@example.org. You may also send a letter to the following address:
Vapor Group, Inc.
495 CarsWell Ave, Unit #1
Daytona Beach, FL 32117
Vapor Group maintains controls to protect and secure personal information, but when you share personal information online there is always some risk that an unauthorized third party could gain access to your information.
Accessing Our Sites Globally
By using this site, you consent to the collection, storage, and processing of your information in the United States and in any country to which we may transfer your information in the course of our business operations.
Changes to Our Privacy Notice
Check this Privacy Notice regularly, as we may change or update portions of this Privacy Notice from time to time, subject to any applicable consent requirements. Any changes will be promptly posted to this page and accompanied by a new effective date at the top of this page.
Vapor Group Online Privacy Notice
Effective December 1, 2016
This Online Privacy Notice (“Privacy Notice”) explains how we handle the personal information provided to us on websites, mobile sites, mobile applications, and other digital services and products controlled by Vapor Group Inc., that link to this Privacy Notice (collectively, “Vapor Group Sites”).
This Privacy Notice does not apply to Vapor Group Sites that do not link to this Privacy Notice or to third-party Web sites to which Vapor Group Sites may link.
Types of Information We Collect Online
The types of personal information that we may collect while you use the Vapor Group Sites are described in this section and include both information that you provide to us and information that we collect automatically when you use the Vapor Group Sites.
For purposes of this Privacy Notice, “Personal Information” means information that identifies you or that could reasonably be used to identify you. Examples of Personal Information include name, address, telephone number, and email address. When this information is combined with any information on health or medical status, we refer to the resulting information as “health-related information.” We collect your health-related information on the Vapor Group Sites only with your consent.
Information You Provide
You do not have to register for a service or program to receive much of the information available through Vapor Group Sites. However, some of our content is available only to registered or identified users and will require you to set up a profile or provide specific information about yourself in order to provide you the service.
Personal Information You Submit During Registration or in Response to Questionnaires
Vapor Group collects Personal Information that you provide on Vapor Group Sites, for example, through an enrollment form in order to register for Vapor Group programs and services, to receive marketing products and information, contact Vapor Group customer service, or respond to Vapor Group questionnaires or surveys. This could include:
- Contact Information such as your address, phone number, or email address
- Registration Information such as your username and password
- Health-related information, subject to your consent, in the context of a patient support program, survey or questionnaire
- Income and demographic information when you request financial assistance for one of our products
- Remuneration information when you provide a service to Vapor Group in your capacity as a healthcare professional
- Employment, education and other background information when you inquire about employment with Vapor Group
Personal Information You Submit During Other Interactions with Vapor Group
You may contact Vapor Group to ask questions, discuss your concerns, or report issues regarding our products. If you communicate with or request information from Vapor Group, you may be prompted to provide your contact information as well as any health-related and/or personal information that is relevant to your request.
Information That May Be Collected Automatically
When you use the Vapor Group Sites, we also may collect certain usage and device information automatically as described below.
We may record the Internet Protocol (“IP”) address of your computer or other electronic device when you visit the Vapor Group Sites. An IP address identifies the electronic device you use to access the Sites, which allows us to maintain communication with your computer as you move about Vapor Group Sites and to customize content.
Cookies and Other Tracking Technologies
We also collect information about your use of Vapor Group Sites through tracking technologies such as cookies and web beacons. A “cookie” is a unique numeric code that is transferred to your computer to track your interests and preferences and to recognize you as a return visitor. A “Web beacon” is a transparent graphic image placed on a Web site, e-mail or advertisement that enables the monitoring of things such as user activity and site traffic. These technologies help remember your preferences and allow us to bring you the content and features that are likely to be of greatest interest to you on the basis of “clickstream” data that shows your previous activities on Vapor Group Sites.
For site analytics tracking, we use Google Analytics. If you do not want your data used by Google Analytics, you can install the Google Analytics opt-out browser add-on at the Google Analytics opt-out page.
To learn more about cookies and other tracking technologies, including how to disable them, please visit http://www.allaboutcookies.org/. Please note that some cookies are essential to the functioning of our Sites and deleting or disabling them will reduce the site’s functionality.
Some Vapor Group Sites are available either as mobile applications or mobile sites that you can use on your mobile device. If you use a mobile device to access and use the Vapor Group Sites, we may collect the following mobile-specific information in addition to the other information described above: device or advertising ID, device type, hardware type, media access control (“MAC”) address, international mobile equipment identity (“IMEI”), the version of your mobile operating system, the platform used to access or download the Vapor Group Site (e.g., Apple, Google, Amazon, Windows), location information and usage information about your device and your use of the Vapor Group Sites.
Information Collected from Other Sources
We may combine information about you from a visit to one Vapor Group Site with information about you from visits to other Vapor Group Sites. We may also combine information about you that is collected through the Vapor Group Sites with information that we have collected offline, as well as with information provided to us by third parties.
How We Use Your Information
We use your Personal Information to provide you the services you request, communicate with you, improve your experience on the Vapor Group Sites, generally improve our products and services and for other internal business purposes, as described in more detail below.
Providing Programs and Services You Request
If you choose to register for one of our services, we use the Personal Information that you provide through Vapor Group Sites to respond to your questions, provide you the services you request and offer an optimal customer experience.
You may also choose to receive marketing information from Vapor Group, such as offers regarding Vapor Group’s products or services, invitations to participate in surveys about our products, or notifications about special promotions. In such cases, we will use your contact and other Personal Information to send you marketing information.
Customized User Experiences
Business and Product Improvement
In order to discover new facts that could help Vapor Group better understand customer needs and help improve, develop, and evaluate product services, materials, programs, and treatments, Vapor Group analyzes the information that you have provided. For these purposes Vapor Group does not use information that can directly identify you.
Site Analytics and Improvement
We may use the information that you provide and the information we collect automatically about your use of the Vapor Group Sites to monitor user traffic patterns and preferences for site improvement, analytics and optimization.
When We Share Your Information With Third Parties
We only share your Personal Information with third parties as described below. We do not sell or rent Personal Information to third parties for their own marketing purposes.
Third-Party Advertising and Online Behavioral Advertising
You may be provided with online advertisements of Vapor Group products and services on third-party websites and mobile services that are tailored to you, for example, on the basis of information that you provide to Vapor Group or a third-party website you are visiting, or of your browsing activity, purchases, or interests. These types of tailored online advertisements may come through several sources, such as the following:
- We may share with our advertising service providers your non-identifying information that we have obtained from cookies and other tracking technologies on our Vapor Group Sites.
- Some Web browsers may transmit “do-not-track” signals to Web sites with which the browser communicates. As of the Effective Date of this Privacy Notice, an industry standard has not yet been established on how to respond to these signals. Therefore, Vapor Group does not currently respond to these signals. As discussed above, you can opt-out from advertisers that use your browsing history to deliver online behavioral advertisements by visiting adchoices.
Affiliates, Vendors and Suppliers
We have relationships with various vendors and suppliers, including our affiliated companies, who help us operate our business and for whom it may be necessary to have access to your Personal Information in the course of providing services to Vapor Group. We will not authorize these parties to use your Personal Information for any purpose that is not related to Vapor Group’s business operation, and we require them to handle your Personal Information collected through the Vapor Group Sites in accordance with this Privacy Notice.
We may partner with other companies to provide you with content or services on a joint or “co-branded” basis. At a co‑branded site, you will see both the Vapor Group logo and the logo of the co-branding partner displayed on your screen. To access the services available on a co-branded site, you may have to complete a new online registration form, and this registration information may be shared with Vapor Group’s co-branding partners. You should read the individual privacy policies of our co-branding partners, as they may differ in some respects from ours. Reading these policies will help you to make an informed decision about whether to provide your information to a given site.
If you contact Vapor Group regarding your experience in using one of our products, we may use the information that you provide in submitting reports to the US Food and Drug Administration and as otherwise required of us by law. We also may use the information to contact the prescribing physician to follow up regarding an unexpected event involving the use of our product.
Legal Rights and Obligations
In certain limited circumstances, Vapor Group may need to disclose your Personal Information in order to comply with a legal obligation or demand, such as to comply with reporting obligations to our governing regulatory authorities regarding the safety of our pharmaceutical products, or in connection with the sale or transfer of one of our product lines or divisions, which includes the services provided through one or more of the Vapor Group Sites. In such instances, we will take measures to protect your Personal Information to the extent possible. We also reserve the right to use Personal Information to investigate and prosecute users who violate our rules or who engage in behavior that is illegal or harmful to others or to others’ property.
Privacy Of Children
Vapor Group does not knowingly collect or use any personal information directly from children (we define “children” as minors younger than 13) on Vapor Group Sites. We do not knowingly allow children to order our products, to communicate with us, or to use any of our online services. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below, and we will work with you to address this issue.
Your Privacy Choices
You may contact us at any time if you have questions about this Privacy Notice or the Personal Information we collect about you. You can also opt-out or unsubscribe from any of our programs or services.
Please contact us by clicking on the “Contact Us” link, or by emailing us at email@example.com. Alternatively, you may send a letter to the following address:
Vapor Group Customer Service
495 CarsWell Ave, Unit #1
Daytona Beach, FL 32117
In all communications toVapor Group, please include the email address used for registration (if applicable), the Web site address, mobile application, or the specific Vapor Group program to which you provided Personal Information (e.g., Vpor.com), and a detailed explanation of your request. If you would like to delete, amend, or correct your Personal Information and are contacting us by email, please put “Deletion Request” or “Amendment/Correction Request” in the subject line of the email. We will respond to all reasonable requests in a timely manner and may need to further confirm your identity in order to process certain requests.
Vapor Group maintains reasonable technical, administrative and physical controls to secure any Personal Information collected through the Vapor Group Sites. However, there is always some risk that an unauthorized third party could intercept an Internet transmission, or that someone will find a way to thwart our security systems. We urge you to exercise caution when transmitting Personal Information over the Internet, especially your health-related information. Vapor Group cannot guarantee that unauthorized third parties will not gain access to your Personal Information; therefore, when submitting Personal Information to Vapor Group, you must weigh both the benefits and the risks.
Links to Third Party Sites and Social Media Plug-ins
Accessing Our Sites Globally
This site is owned and operated by Vapor Group in the United States, but the information you provide will be accessible to our affiliates, vendors, and suppliers in other countries. Furthermore, if you are visiting this site from a country other than the United States, your communication with us will necessarily result in the transfer of information across international borders. The level of legal protection for personal information is not the same in all countries; however, we will take the security measures described in this Privacy Notice in an effort to keep your information secure. By using this site, you consent to the collection, storage, and processing of your information in the United States and in any country to which we may transfer your information in the course of our business operations.
Changes to Our Privacy Notice
We will only use Personal Information in the manner described in the Privacy Notice in effect when the information was collected from you or as authorized by you. However, and subject to any applicable consent requirements, we reserve the right to change the terms of this Privacy Notice at any time. Any changes to this Privacy Notice will be reflected on this page with a new effective date. Vapor Group encourages you to review this Privacy Notice regularly for any changes. Any Personal Information collected upon your continued use of Vapor Group Sites will be handled in accordance with the currently-posted Privacy Notice.